What Does an IQA Do? Trusted Site
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An Internal Quality Assurer (IQA) is an important role sought by many organisations across a range of industries. Becoming an IQA will earn you many valuable skills and responsibilities that improve your position in the job market. Plus, you’ll feel rewarded knowing that you’re helping organisations run fairly and responsibly.

In this article, we explain exactly what an IQA does, including what the role entails, what responsibilities an IQA has and the qualifications you need for the role.

What does an IQA do?

What is an IQA?

An internal quality assessor is responsible for monitoring the activities of assessors within an organisation to ensure that all the assessments are conducted fairly.

Issues found in the delivery and certification of qualifications can usually be traced back to the IQAs, so they have a high level of responsibility. Poor delivery of qualifications or unfairly conducted qualifications can lead to inadequate or disgruntled employees.

What are the responsibilities of an IQA?

The day-to-day activities of an IQA will differ, but general responsibilities include:

  • Checking that assessors meet the requirements for their role
  • Planning and preparing monitoring activities
  • Working alongside assessors, trainers and employers to ensure the standardisation of assessment practices
  • Observing trainer and assessor performance, providing constructive feedback
  • Providing support to trainers and assessors 
  • Sampling assessment records and decisions
  • Meeting with learners
  • Planning how and when you will monitor trainers and assessors
  • Identifying and facilitating best practice throughout the organisation

What are the requirements for becoming an IQA?

To become an internal quality assurer, you are required to complete an IQA course and earn the relevant IQA qualification. There are three different IQA qualifications, each of which bestows you with different levels of responsibility. 

The Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice (RQF) is ideal for managers or anyone who is already a qualified trainer or assessor and who wishes to brush up on their IQA knowledge and get a deeper understanding of the process and role.

The Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (RQF) is for anyone who simply wants to become an internal quality assurer within an organisation.

The Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice (RQF) is for anyone who wants to become the lead internal quality assurer within an organisation. 

What are the benefits of the IQA role?

There are many benefits to becoming an IQA, three of the most common being:

  • Financially rewarding 

Those who earn their IQA qualifications and go on to become qualified IQAs will benefit from a higher salary.

  • Continuing professional development

Becoming an IQA is a great way to improve your assessor skills and become a more appealing candidate in the job market.

  • Transferrable assessment skills

The skills you’ll learn as an IQA will be applicable to a variety of jobs in other sectors. Becoming an IQA will open new doors to new roles.


You can become a qualified IQA with CTC Training. We offer a range of IQA courses for learners at all levels. Simply enrol today and you’ll gain access to our 24/7 student portal, where you can view course content and upload assessments at your leisure.

Unlock your potential today. Enrol on a course or contact CTC Training for more information.


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