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Code of Ethics

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4.77out of 5
274 reviews

CTC Training is committed to a code of ethics that ensures each and every learner gets the best and fairest experience from their course. Guiding everything we do, our code of ethics is built on five key principles:

  • Transparency
  • Honesty
  • Flexibility
  • Efficiency
  • Legitimacy

Transparency

We never charge any hidden fees. The full price of each course, including VAT, is detailed on the relevant course page. You can choose whether to pay up front or in monthly instalments. Whichever you choose, you’ll never be charged more than advertised.

Honesty

Our goal is to help learners unlock their potential. We will never recommend a course that we don’t truly believe will benefit you. If you ask for our advice or recommendations, we will work to the best of our ability to find you the best course for your skill level and goals.

Flexibility

We understand that starting a course online is a big decision, and sometimes it’s not always the right one. That’s why we have a 14-day money-back guarantee on all our courses. Enrolled on a course but decided it’s not for you? We’ll refund your money in full, no questions asked.

Efficiency

We pride ourselves on offering online training courses that can be completed on your own schedule and at your own pace. To ensure your learning is not disrupted, we strive to mark and grade all work within three days of submission.

Legitimacy

All the qualifications available through CTC Training are genuine and recognised across the UK. To maintain the great reputation of our qualifications, we only pass learners who submit work that is of a high standard. Whereas some companies would accept copy-and-paste answers, we mark assessments thoroughly to ensure you have demonstrated the skills or knowledge required for that unit.

Rated 4.8out of 5
Based on 274 reviews
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