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Frequently Asked Questions

Is this a regulated qualification and who is your awarding body?

Does the course fee include everything I need?

Can I pay for my course monthly?

Can I contact a real tutor if required?

How do I access my course materials?

After payment what happens next?

Can I have an induction with a tutor?

I want a tutorial by telephone/webinar can this be arranged?

What if I change my mind?

How quickly are my submissions graded by my tutor?

My employer wants to pay for my course - is this possible?

Still have more questions? Give our team a call on 0195 276 9025 and we'd be happy to help!

How it Works

Complete your course in three easy steps

  1. 1

    Select and pay for your course online.

    You can pay for your course in full or in easy monthly installments, whichever suits you.

  2. 2

    Speak to your dedicated tutor and submit assignments.

    With a dedicated tutor you’ll have someone to guide you and give you feedback on your work.

  3. 3

    Complete the units and get your regulated certificate.

    Once you’ve successfully completed the required course components, you’ll get your OFQUAL-regulated qualification.

Learn more
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    Flexible Online Learning

    Learn at your own pace online, giving you the freedom to fit learning around your lifestyle.

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    Training Specialists

    We have training specialists on hand to help guide you through your course, so you’re never alone.

  • Proven Track Record icon

    Proven Track Record

    We’ve helped countless people achieve their goals with our range of courses since 2002.

  • Expert Advice icon

    Expert Advice

    Not sure which course is right for you? Our expert team are always on hand to offer advice.

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