Posted by: CTC Training
We all need help as we make our way through life. That could be advice on what career we might be suited to, support if we get into debt, counselling if we are struggling with our mental health and much more.
When we reach out for the help we need, we want to know not only that the advice we are being given will be helpful and accurate but also that it will be communicated so that we feel respected and can make use of the information effectively.
IAG qualifications – IAG stands for ‘Information, Advice and Guidance’ – help to provide those developing a career in this field with exactly these kinds of skills. If that’s you, there are two great courses you might want to sign up for with CTC Training.
These are:
Level 3 Certificate in Advice and Guidance
Level 4 Diploma in Advice and Guidance
Let’s explore these courses in turn to discover what they involve and what you can do with them once completed.
Level 3 Certificate in Advice and Guidance
Who is this course aimed at?
This course is suitable for those who have taken their first steps in providing advice and guidance and now want to back up this initial experience with a formal qualification.
What are the entry requirements?
There are no specific entry requirements for this course, although some experience in the field would be useful. It is also recommended that you have at least level two in numeracy and literacy. Our team will be happy to provide further advice, or you can use the suitability checker on the course page.
What does the course involve?
This course is made up of seven units:
UNIT NO 1 – Establish communication with clients
UNIT NO 2 – Support clients to make use of the advice and guidance service
UNIT NO 3 – Review own contribution to the service
UNIT NO 4 – Understand the importance of legislation and procedures
UNIT NO 5 – Provide and maintain information materials for use in the service
UNIT NO 6 – Develop interactions with advice and guidance clients
UNIT NO 7 – Identify and promote the contribution of Careers Education Guidance (CEG) within the organisation
- What does this course allow you to do once completed?
This diploma is Ofqual-regulated, so it will enable you to apply for relevant positions with a CV that is backed up by a nationally recognised qualification that employers value.
Level 4 Diploma in Advice and Guidance
Who is this course aimed at?
The Level 4 Diploma helps those already in an advice and guidance role to develop advanced skills. It’s a workplace-based qualification (NVQ), so your learning will be based on real-life experience and situations.
What are the entry requirements?
You should already be working in an advice and guidance role. You should also be at least 18 years old and have at least level two in numeracy and literacy. Get in touch with us for more advice if you’re sure about your eligibility for the course or use our suitability checker to make sure you meet the required criteria.
What does the course involve?
This course is made up of ten units:
UNIT NO 1 – Understand the importance of legislation and procedures
UNIT NO 2 – Develop interactions with advice and guidance clients
UNIT NO 3 – Manage personal caseload
UNIT NO 4 – Evaluate and develop your contribution to the service
UNIT NO 5 – Operate within networks
UNIT NO 6 – Support clients to make use of the advice and guidance service
UNIT NO 7 – Provide and maintain information materials for use in the service
UNIT NO 8 – Provide support for other practitioners
UNIT NO 9 – Undertake research for the service and its clients
UNIT NO 10 – Design information materials for use in the service
What does this course allow you to do once completed?
As a more advanced qualification, the Level 4 Diploma should allow you to apply for better jobs at a higher salary. By cementing your skills in communication, interviewing, case management and more, you’ll be able to demonstrate your ability to provide an effective and high-quality service to your clients.
To find out more about IAG qualifications available with CTC Training, get in touch with our friendly advisers today. Otherwise, you can enrol now for immediate access to your 24/7 portal where you’ll find all your course materials and start planning for a better future.

About CTC Training
CTC Training provides professional development and education courses for businesses and individual learners. They are market leaders in online learning. CTC Training's wide range of courses offer valuable qualifications in areas such as education, assessment and vocational training.