We believe in being upfront – the fee you pay will include everything you need and there are no additional hidden costs such as assessment or certification fees.
We like our courses to be accessible to all. You can pay in one instalment, or you can pay through our monthly subscription plans.
Once you purchase your course and create an account, you can sign in to view all the details and materials you need to get started.
We allow you to cancel your course within 14 days should you decide it isn’t for you, provided we haven’t marked any assignments.
Yes, we administer these manually. Please email details of your organisation and any purchase order number your employer will need us to quote on the invoice along with your details and the course you would like to complete to support@ctccourses.org
Yes, just increase the number of courses in your basket and once a payment has been made, the website will allow you to add the learners to the courses you have purchased.
Don’t panic — We will automatically retry your payments. We also send you an email with a link to log in and make a payment if you prefer.
Go back to the cart page and change to monthly payment – don’t forget to update the cart before moving to checkout.
We allow you to cancel within 14 days of your enrolment, however, we are unable to process refunds outside of this 14 day window. It is your responsibility to use the suitability checkers at https://ctccourses.org and ensure that you meet all the minimum requirements for enrolment. Our team will be happy to help discuss course requirements with you.
Our online course system is available 24/7 and you can log in from any device that has an internet connection. This includes desktop computers, laptops, tablet computers and even smartphones!
Once you purchase your course and create an account, you can sign in to view all the details and materials you need to get started.
You can log in to the learning platform here. Video demonstration coming soon!
We aim to grade all submissions within three working days. In many cases, assignment submissions are graded much more quickly.
Our courses provide a range of materials including reading booklets, interactive presentations and template documents to use – depending on the course you choose.
You can easily reset your course access password by following the forgotten password link at https://ctccourses.online/moodle/login/forgot_password.php. Make sure you use either the email address registered with us or the username we provided (not both).
Video demonstration coming soon! If you’re having trouble, please don’t hesitate to contact us.
Video demonstration coming soon! If you’re having trouble, please don’t hesitate to contact us.
You can easily reset your course access password by following the forgotten password link at https://ctccourses.online/moodle/login/forgot_password.php. Make sure you use either the email address registered with us or the username we provided (not both).
Video demonstration coming soon! If you’re having trouble, please don’t hesitate to contact us.
We aim for 3-5 working days (Mon-Fri).
Please check your online system – the submission status should show ‘submitted for grading’. If the status on the assignment page shows as ‘draft – not submitted’, your work hasn’t entered the grading list. Please click the submit button to confirm your submission.
We provide telephone support during our opening hours (09:00-17:00, Monday – Friday). We also provide email support and you can book a tutorial with a tutor through our automated diary system.
Yes, we have an automated diary/booking system for tutors and we encourage you to book an induction with your tutor ASAP.
Yes – all our courses come with tutor support included – you can access your tutor’s diary from your online course pages.
Textbooks can be purchased to support your online course materials – if a textbook is available for your course, it will appear as an addon option at the checkout stage.
We work closely with our awarding organisation to provide the best possible qualifications. Our awarding organisation is Training Qualifications UK and their registration can be viewed on the OFQUAL website.
Some courses require a work placement – this can be paid or voluntary placement. You can check the course requirements using our handy suitability checkers on the course pages at https://ctccourses.org or discuss this with your assessor at induction.
Yes, all of our courses are eligible for a Totum card. To apply, you just need proof that you are a student, such as an invoice copy.
Yes, all our courses are regulated and you will receive a regulated certificate on completion. This is provided in electronic format by email.
All courses have a 12-month expiry and must be completed within this time.
We can grant extensions but there may be additional charges for this service – please give us a call to discuss.
Certificates are provided in electronic format by E-mail.
As an approved centre for the delivery of regulated qualifications, we set our assessment strategy which is agreed with the awarding organisaiton. You must follow the requirements outlined in our assessment materials and we will be unable to assess work that doesn’t follow the guidance published in your online course when submitting your work.
All regulated qualifications are subject to internal and external quality assurance checks. It takes around 7-14 days to complete this process and send your certificate.
We aim to grade all submissions within 3-5 working days. In many cases, assignment submissions are graded much more quickly.
You can call the office on 01952 769025
Visit the page where you submitted the assignment – feedback history is shown underneath your submission.
All work you submit should be original and not contain any content taken directly from published materials, either in textbooks or the internet. Any work containing plagiarised content will be returned to you.
Assessments written by AI are not original content and in many cases don’t fully answer the question set. Therefore, we do not allow you to use AI for the development of your written answers.
For many of your responses, we will assess holistically. This means that an answer in one section may be strengthened by content in another part of the assignment.
Please email support@ctccourses.org and we will be happy to remove the incorrect submission from the grading list.
Complete your course in three easy steps
1
Select and pay for your course online.
You can pay for your course in full or in easy monthly installments, whichever suits you.
2
Speak to your dedicated tutor and submit assignments.
With a dedicated tutor you’ll have someone to guide you and give you feedback on your work.
3
Complete the units and get your regulated certificate.
Once you’ve successfully completed the required course components, you’ll get your OFQUAL-regulated qualification.
Flexible Online Learning
Learn at your own pace online, giving you the freedom to fit learning around your lifestyle.
Training Specialists
We have training specialists on hand to help guide you through your course, so you’re never alone.
Proven Track Record
We’ve helped countless people achieve their goals with our range of courses since 2002.
Expert Advice
Not sure which course is right for you? Our expert team are always on hand to offer advice.
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i've done a few online courses, usual shorter, but this course was well supported throughout, the recommended training manual was of value, but of eve...
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Josh -
CTC has an excellent online platform with an extensive bank of related webinars, videos, interactive presentations, and materials. You can also join l...
Marek Litwin -
I can't fault CTC training, and my tutor, Kelly, was fantastic. I did the Level 3 Award in Education and Training. Where feedback was given it was cle...
Ethan -
I recently completed the Level 3 Certificate in Assessing Vocational Achievement (RQF) with CTC Training and had an excellent experience. The online p...
Chris Kehoe -
I'm sorry that I have to give a review star, I wouldn't give one. I signed up for the L3 AET course, since April, I submitted my assignment 10 times i...
Anonymous -
Angela was amazing and helped guide me throughout the course....
Anonymous -
I recently completed the L3 AET course from CTC, and I must say, the content was excellent. The course material was comprehensive and well-structured,...
Wayne -
Very very good experience...
Anonymous -
The course was good-structured, with clear and concise materials that made complex topics easy to understand. The flexibility of online learning allow...
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I highly recommend the CTC Training! I currently have finished my Level 4 in education. Lisa’s swift responses to feedback were incredibly motivating ...
Donika -
Solidly based course. properly resourced with plenty of help provided for each element. Plenty of opportunity to be involved with live catch ups with ...
Derek Lyon -
Sessions are always constructed to meet the clubs demands and requirements at that particular time. Marc is engaging and makes the sessions flow. H...
Steve Rafferty -
I really enjoyed my Learning and Education course, I bought the handbook which I found really useful and I have it as a resource for future reference....
Suzanne Prince -
Clear and concise training with realistic scenarios helping staff to consider the 'what if's' of first aid situations. Mark continues to deliver excel...
Ben Kemp -
I thought the course was good value for money. There are plenty of resources to support you as you learn, and each learner is allocated a mentor who ...
Anonymous -
This was a fantastic training course to be involved in. My tutor for this course was fantastic and very helpful in all queries I had on the unit assig...
Sajeel -
I would highly recommend CTC training. I recently completed a course with them and found the online learning platform to be incredibly easy to use an...
Sarah Williamson -
Great learning experience course is structured thoughtfully to help and guide you through. I completed Level 3 in Training and Education and the tutor...
John -
I recently completed the award in Education and Training through CTC training, i found the content to be very thorough, and the online resources were ...
Anonymous -
I recently studied and passed the Level 3 Award in Education and Training with CTC and I cannot fault them. The online resources were excellent and my...
Julie -
This is my first qualification using an online platform, and I was very impressed with the entire set up. The teaching methods were very user friendly...
Esma Revell -
Would highly recommend. I found the tutors to be really helpful and responsive to any questions or requests around submissions that I had. The course...
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Katie -
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Andy -
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Marcia -
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Tony Jackson -
The course is completely online, which worked well as I live rural and suffer health issues. I bought Microsoft 365, although I am aware there are fr...
Dee -
Overall very satisfied with the content, user friendly and most important for me was the support given. Always there to answers any questions and pro...
Anonymous -
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Laura -
It has been a very nice experience to learn online with CTC. Teaching resources, Online meeting/workshops helped me quite a lot.... but the help which...
Mohammad Bilal Ahmed -
Despite lockdown, we are working as normal and you can still sign up to courses. Dismiss